
Frequently Asked Questions
Get the answers you need—fast.
Whether you're a new patient or a referring provider, we've compiled the most common questions to help you get started with confidence.
On your first visit in our office an initial consultation will be performed. This is where the doctor will ask questions about your past health history and assess your current conditions that you would like help with. The doctor will check your atlas alignment and, if found as a problem, will perform an upper cervical toggle adjustment to correct the problem. The doctor will then go into testing the chief complaint of the muscles or neural pathways that would best help you to heal properly.
Yes, Performance & Healing Chiropractic is currently an “in-network” provider for the following health insurance companies:
Aetna/Altius
BCBS
DMBA
Mailhandlers
PEHP
U of U
All Automobile Insurance Carriers
We will do our best to verify your coverage at the time of service, however it is ultimately the patient’s responsibility to pay fees related to services provided at our office. Coverage is a contract between the patient and their respective insurance company, not with us.
Those insurances that we are “out-of-network” with still have the option of being billed. We are happy to send the claim to your insurance company so they will process it according to the specifics of your individual plan. In that instance, normally the visit would go towards your “out-of-network” deductible and you would be responsible for paying the charges associated with your visit. However some insurance plans do not have these same restrictions and will cover the cost of your care.
Many of our patients are self-pay patients, meaning they pay the cash price instead of working through their insurance. We offer very reasonable cash prices to allow everyone an opportunity to be taken care of, regardless of their financial situation or insurance coverage.
We have several options to choose from:
The first initial appointment is $185 for the exam ($140 for children 12 and under)
Follow up appointments are $80 for 15 minutes, $160 for 30 minutes, or $320 for 60 minutes
Nothing! However, you will receive an intake form through Jane, our software system. This is very important because it helps the doctor get an idea beforehand about how best to help you. Please fill out these patient forms before coming.
Over 70% of our patients come to us because they want healing with their back and neck. We provide immediate relief and long term help in healing with our expertise and experience. Our other areas of high need that we help include hips, knees, and hamstrings/quads. Some other examples of what we treat are below.
Back pain
Sciatica
Arthritis
Auto injuries
Neck pain
Sports injuries
Chronic pain and fatigue
Low or lack of energy
Digestive problems
Sprained Ankles
Concussions
Headaches
Joint pain
Rotator cuff strains
Tendonitis
Carpal tunnel
Tennis elbow
Golfers elbow
Bursitis
IT Band syndrome
Pirformis syndrome
Patellar tendonitis
Osgood Schlatters
Sever’s disease
Shin splints
Achilles tendonitis
Plantar fascitis
The body is complex and requires different approaches to different aches and pains. In most cases, you will find that the chiropractor will always discuss and assess where and what the pain you are suffering from is in the first visit.
During this first visit, there will be lots of talking to understand what you are experiencing. In many cases, this health assessment may involve testing by moving the body or muscles that are injured. The chiropractor may test how you sit, stand, move, bend or stretch based on your pain tolerance and the issues you came in for. The test may include X-rays if required.
Once the assessment is done, the chiropractor will then move on to treatment by using his hands on a special table on which you sit or lay down on with your clothes on. You will have the chiropractor press on the affected region to assess how best to treat, and may use his/her hands to adjust the body to a better balanced position. The treatment may even include rehabilitative exercises and potential counsel on nutrition and lifestyle changes. Depending on how the body responds and how severe the health issues are, you may need more visits to help the body recover and become stronger.
It may be confusing when you meet a doctor of medicine, and then you meet other ‘doctors’ and wonder if they really should be called a doctor? And what about your chiropractor? Is he or she also a doctor?
A doctor (“Dr” or “Dr.”) is a title or designation for any person who has finished a graduate doctorate degree or accreditation. So a PhD level of study means that the person is a doctor, and they may have no ties to a hospital or the medical profession, like a Doctor of Theology (DTh) or Doctor of Public Health (DrPH).
But in many parts of society, our use of the doctor terminology is almost targeted at medical doctors (surgeons, orthopedic, pediatricians, dentists, podiatrists, etc.). This is why there is confusion when it comes to a chiropractor’s title.
To be accurate, chiropractors hold a Doctor of Chiropractic (D.C.) degree from an institution that has been accredited by the Higher Learning Commission—the same organization that issues accreditation to medical schools.
Chiropractors attend graduate-level health training to treat bones, nerves, muscles and ligaments.
The term ‘doctor’ for chiropractors is accurate
They have performed sufficient education and graduate level training to focus on their area of specialty
So, please feel comfortable knowing that your chiropractor is a doctor regardless of whether you use that title to address them. They have earned it with their education and with their intent to help your health in their area of specialty—usually focused on lower back pain, whiplash issues, neck pain, or sport and accident injuries.


